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Key Features

Aculogs offers ISPs real-time monitoring, automated provisioning, client management, billing, analytics, traffic shaping, network visualization, capacity planning, security, and redundancy, empowering efficient network control and exceptional service delivery.

Real-Time Network Monitoring

Continuous 24/7 monitoring of network health, automatically detecting issues, and sending alerts for proactive maintenance.

Automated Provisioning and Configuration

Simplifies network setup by automating device configuration and provisioning for both wireless and fiber-optic networks.

Client Management Dashboard

Centralized view of customer information, service plans, billing details, and support tickets, enabling efficient customer service.

Usage Analytics and Reporting

Insights into bandwidth consumption, peak usage times, and service quality metrics to aid capacity planning and customer support.

Self-Service Customer Portal

Allows clients to manage their accounts, check usage, pay bills, and submit support requests, improving customer satisfaction and reducing support load.

Fault and Incident Management

Tracks network faults and incidents, with detailed reports and timelines for resolution to help maintain reliable services

Billing and Invoicing Automation

Supports multiple billing models (prepaid, postpaid, etc.), automated invoicing, and payment tracking to streamline the billing process.

Capacity Planning Tools

Predicts bandwidth needs based on usage trends, helping ISPs plan infrastructure upgrades and prevent service slowdowns.

Service Quality Metrics and SLAs

Monitors adherence to Service Level Agreements, tracking latency, uptime, and packet loss to ensure high service standards.

API Integration Support

Connects seamlessly with third-party tools for CRM, billing, or ticketing systems to allow efficient data sharing and functionality expansion.

Network Visualization

Interactive network maps to visualize infrastructure and traffic flow, aiding in troubleshooting and performance monitoring.

Traffic Shaping and QoS (Quality of Service)

Enables prioritization of network traffic to ensure critical applications receive sufficient bandwidth.

User-Friendly Configuration Interface

A GUI for easier network setup and adjustment, reducing reliance on command-line configuration for routine tasks.

Device Health and Firmware Management

Monitors device health and supports remote firmware updates to keep network equipment running optimally.

Redundancy and Failover Support

Provides features for backup and redundancy to maintain service during outages or maintenance.

Comprehensive Security Features

Implements firewalls, DDoS protection, and encryption to safeguard the network and customer data.

Conclusion

These comprehensive features equip ISPs with the tools needed to efficiently manage, monitor, and optimize complex network infrastructures. By centralizing control, automating key processes, and enhancing service insights, Aculogs empowers providers to maintain reliable, high-quality connectivity, anticipate growth needs, and prioritize customer satisfaction. This streamlined approach minimizes downtime, reduces operational costs, and ultimately strengthens ISP performance in a competitive market.